Doug Wolsfeld manages Corterra Solutions’ help desk team in providing hands-on, day-to-day support and timely resolution of clients’ application and user issues.
Doug brings versatile system administration, customer service, and business development experience to his role, and works side-by-side with client teams to ensure their systems perform optimally and without interruption. His specialization areas include virtual server environments, disaster recovery planning, Microsoft SharePoint, and Microsoft Dynamics GP applications for finance and accounting in professional and financial services, healthcare, defense, manufacturing and other industries.
Doug began his IT career at Corterra Solutions managing server setups, applications upgrades, and user issues, while at the same time expanding his systems knowledge by researching and evaluating new tools to address client requests. In his role, Doug acts as an extension of clients’ internal IT teams, at times working onsite at client locations to offer in-person expertise, troubleshooting, and support.
Prior to joining Corterra, Doug held business development and account management roles at a large financial services firm for nearly five years, an experience that honed his client service skills and knowledge of the professional services industry.
Doug earned his Bachelor of Science in Business Administration, with a focus on Risk Management and Insurance, from the Fisher College of Business at Ohio State University.